1300 766 067

info@aisstraining.com.au

Australian Institute of Soft Skills Training

Welcome to the

Australian Institute

of Soft Skills Training

 

At the Australian Institute of Soft Skills Training, we provide real training for real people.

We have chosen the most important soft skills courses, have a look at the courses below to see how we can improve your communications in this important area.

Our training style and courses are unique – we offer training that is designed to give you:

  • Instant skills
  • Instant tools
  • Instant know-how

So when you return to your workplace you will be able to put your new-found skills to work immediately and improve your overall performance, communication and culture.

All our courses are practical, easy to understand and designed to deliver results, without the need for massive academic input or a long drawn out training program.

We get that not everybody wants to spend their training course glued to a PowerPoint or having to decipher university grade language. That’s why you won’t find death by PowerPoint at our training course, participant interaction and hands on experience is what we will give you.

Our website is really easy to use:
Pick your course, look at the calendar and book yourself in;

It’s as easy at 1, 2, 3.

We look forward to seeing you on your next training course.

Explore all the

COURSES

Customer Service Training 1 Day Course

Customer Service Training 1 Day Course

Once Customer Service was the responsibility of a single department, but in today’s business world we must all give great customer service, no matter what we do or what department in the company we work.

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Debt Collection Training 1 Day Course

Debt Collection Training 1 Day Course

It’s vital for any company no matter how big or small to be able to collect outstanding invoices. This one day course will give anyone who has to collect money, the skills to do so with confidence and ease.

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Leadership and Management Training 2 Day Course

Leadership and Management Training 2 Day Course

In this course, you will learn the difference between managing and leading. You will be shown when it is best to lead and when it is best to manage.

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Sales Training 1 Day Course

Sales Training 1 Day Course

This course will equip your sales people with the skills they need to build long-term profitable relationships with your customers, whilst giving them the tools to be able to go out and close new business.

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Presentation Skills Training / Interview Skills 2 Day Course

Presentation Skills Training / Interview Skills 2 Day Course

In this course, we will give you not only the confidence to overcome your nerves, but the skills and tools required to deliver an excellent presentation to anyone at any time.

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PA and Receptionist Enhancement Training 1 day Course

PA and Receptionist Enhancement Training 1 day Course

On this course, we will provide your receptionist with the skills and tools and most importantly – the attitude to be able to take full control of your front office/reception area, in such a way that they enhance the reputation of your company.

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Conflict Resolution Training / Difficult Conversations Training – 1 Day Course

Conflict Resolution Training / Difficult Conversations Training – 1 Day Course

This course is designed to give your staff members clear and easy to use tools and strategies to defuse conflicts, in such a way that all parties come away satisfied with the outcome.

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