1300 766 067

info@aisstraining.com.au

Australian Institute of Soft Skills Training

Our Guarantee

We are so committed to delivering you and your staff members the best return on investment, that we back our training with a money back guarantee. We understand that choosing a training provider is daunting, so we have made it easy for you. If your staff member doesn’t come back to you with new improved skills, you can send them to repeat the course with a different trainer, or choose any other course comparable. To ensure you get the outcomes you need.

What our customers say

“Being able to relate to my job and get real suggestions for my situation. Enthusiast facilitator and knowledgeable.”  Tara, Autism SA, Debt Collection, July 2017

“Learning to change my behaviour to make my work life more productive. I learnt a lot and will go back to work with a new attitude!” Claire, Roadside Services, Customer Service, March 2017

“Different tones of voices – acting them out. I.e. what are the qualities of becoming a successful receptionist?” Kristine, IOOF, Personal Assistant / Receptionist Enhancement Training, February 2017

“Yes, my expectations were met. It was practical and easy to understand. A very enjoyable experience.” Maria, Adeal, Debt Collection Training, August, 2016

“Discussions around new concepts and how to apply them in real life. Josie, Stephanie Alexander Kitchen Garden Foundation, Leadership and Management Training, August 2016

“The facilitator made this course very entertaining – excellent examples. Made sure we covered our objectives and really tried to get important points across.” CMV Truck and Bus Pty Ltd, Debt Collection, August, 2016

Quick contact

Explore all the

COURSES

Customer Service Training 1 Day Course

Customer Service Training 1 Day Course

Once Customer Service was the responsibility of a single department, but in today’s business world we must all give great customer service, no matter what we do or what department in the company we work.

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Debt Collection Training 1 Day Course

Debt Collection Training 1 Day Course

It’s vital for any company no matter how big or small to be able to collect outstanding invoices. This one day course will give anyone who has to collect money, the skills to do so with confidence and ease.

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Leadership and Management Training 2 Day Course

Leadership and Management Training 2 Day Course

In this course, you will learn the difference between managing and leading. You will be shown when it is best to lead and when it is best to manage.

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Sales Training 1 Day Course

Sales Training 1 Day Course

This course will equip your sales people with the skills they need to build long-term profitable relationships with your customers, whilst giving them the tools to be able to go out and close new business.

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Presentation Skills Training / Interview Skills 2 Day Course

Presentation Skills Training / Interview Skills 2 Day Course

In this course, we will give you not only the confidence to overcome your nerves, but the skills and tools required to deliver an excellent presentation to anyone at any time.

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PA and Receptionist Enhancement Training 1 day Course

PA and Receptionist Enhancement Training 1 day Course

On this course, we will provide your receptionist with the skills and tools and most importantly – the attitude to be able to take full control of your front office/reception area, in such a way that they enhance the reputation of your company.

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Conflict Resolution Training / Difficult Conversations Training – 1 Day Course

Conflict Resolution Training / Difficult Conversations Training – 1 Day Course

This course is designed to give your staff members clear and easy to use tools and strategies to defuse conflicts, in such a way that all parties come away satisfied with the outcome.

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