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In this course, we will give you not only the confidence to overcome your nerves, but the skills and tools required to deliver an excellent presentation to anyone at any time.
On this course, we will provide your receptionist with the skills and tools and most importantly – the attitude to be able to take full control of your front office/reception area, in such a way that they enhance the reputation of your company.
This course is designed to give your staff members clear and easy to use tools and strategies to defuse conflicts, in such a way that all parties come away satisfied with the outcome.
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